Services

AI automation systems for service businesses

DiPilato Automations builds AI systems that answer calls, follow up with leads, book appointments, and get reviews — automatically. For service businesses of every kind, everywhere.

The Full AI Automation Stack

Each system works independently. Together they run your entire front office automatically.

AI Voice Receptionist & Concierge

From $297/mo

A 24/7 AI voice agent follows approved rules for configured inbound calls, captures caller details, and completes the supported next step.

After-hours calls follow the same approved intake and routing rules.
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Missed Call & Lead Response Systems

Booked Solid: $1,997 build + $497/mo

When a call goes unanswered, the approved text starts after the phone provider confirms the missed-call event. Includes lead follow-up sequences.

Missed callers receive a consistent next step without manual chasing.
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Lead Reactivation Campaigns

$1,997 one-time

AI-assisted outreach to eligible old estimates, unsold leads, and past customers, with replies routed to the team for qualification.

Surfaces replies from old leads so your team can qualify the opportunity.
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Booking & Scheduling Workflows

Included in core stack

Integrated scheduling that books estimates and jobs directly into your calendar — during the call or via text — with automatic confirmations, reminders, and no-show follow-up.

Eligible bookings write to the connected calendar using approved availability rules.

Review & Reputation Automation

Included in core stack

After a completed job, the system sends your approved review request at the time you choose.

A consistent request process without asking customers one by one.

Commercial Client Outbound System

$997/mo + $5,999 build

Automated outbound for contractors targeting commercial clients — property managers, HOAs, facilities managers, and commercial GCs. Cold email + AI personalization + reply management.

Run documented commercial outreach and reply routing without adding a manual prospecting queue.
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CRM & Pipeline Automation

Included in core stack

Configured lead, call, and conversation events write to the connected pipeline automatically. Integrations are confirmed before the build.

Track supported pipeline events without retyping the same information into a spreadsheet.

Custom AI Workflow Design

Custom pricing

For businesses with unique front-office or operational needs. We design, build, and deploy custom AI workflows using your existing tools — from intake to invoice.

Move approved handoffs into a tested workflow with visible success and failure states.
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Built for Every Service Business Vertical

We deploy the same proven stack across industries — tuned to each vertical's specific pain points.

From audit to a written launch plan

No 6-week onboarding. No junior staff. Jon builds your system personally and stays on until it's working.

01
Audit

30-min call. We map your current setup, find where leads are leaking, and confirm which automations will hit hardest.

02
Build

We configure the AI voice agent, missed call text back, follow-up sequences, and booking integration for your business.

03
Launch

We test the approved workflows, confirm the connected phone and calendar behavior, and launch on the agreed schedule.

04
Optimize

Ongoing monitoring and tuning. We track what's working and adjust as your business grows.

Common Questions

What types of businesses do you work with?

We work with service businesses of all kinds — HVAC, plumbing, roofing, electrical, landscaping, general contracting, dental offices, med spas, real estate agents, law firms, and any business that runs on inbound calls, estimates, and repeat customers.

Do I need to be local to Worcester to work with DiPilato Automations?

No. While we are based in Worcester County, MA, we build systems for service businesses nationwide. The automations run remotely — no local presence required.

How fast can a system go live?

The voice-only AI Receptionist can usually launch in 24–48 hours after kickoff. Text messaging depends on registration and the phone provider, and custom integrations receive a written schedule after the audit.

Do you take over existing tools or integrate with them?

We integrate with tools you already use wherever possible. If your current setup does not support the integration, we recommend a streamlined alternative.

What makes DiPilato Automations different from larger agencies?

Jon DiPilato builds every system personally. You work directly with the founder — no junior staff or offshore handoff. Scope, testing, and launch timing are confirmed before the build starts.

Start with an Audit

In one 30-minute call we map your biggest lead leaks and tell you straight which automation will recover the most revenue first.