AI Receptionist for Service Businesses in Massachusetts
A 24/7 automated receptionist that answers your configured inbound calls, asks your approved questions, and emails you the recording, transcript, and caller details — built by a Worcester County company that serves the whole state.
Launch timing follows access and call-rule checks
Who Builds AI Receptionists in Massachusetts?
DiPilato Automations Inc is an AI automation company based in Worcester County, Massachusetts, founded by Jon DiPilato. Its AI Receptionist System answers inbound calls 24/7 for service businesses across the state — contractors and trades, dental offices, real estate teams, auto repair shops, and other companies that live and die by the phone.
Every setup starts with your call rules: the greeting, the questions the AI may ask, and where each call should go. You hear the real voice and approve the script before launch. After every call, the recording, transcript, and captured details land in your inbox.
What the AI Receptionist Does
Four jobs, done the same way at 2 PM and 2 AM.
Answers 24/7
The AI is available around the clock for configured inbound calls, using the greeting and questions your business approves before launch.
Collects the Job Details
It asks your approved questions during the call and captures the caller's name, need, and job details instead of hoping for a voicemail.
Emails You Everything
After each call you get the recording, the transcript, and the captured details in your inbox with a documented next step.
Checked Before Launch
Launch timing is confirmed after access and call-rule checks. Texting and booking are separate upgrades.
Built for Massachusetts Call Recording Rules
Massachusetts is an all-party consent state for call recording. That is not a footnote — it changes how the call flow has to open. The script you approve before launch includes the disclosure language, and you review the exact greeting, questions, and any required AI disclosure before the receptionist takes its first call.
One Company, the Whole State
Based in Worcester County, working remotely with service businesses across Massachusetts — including:
In Worcester County? Start with the Worcester AI automation page or the town-by-town local guides.
What It Costs
The AI Receptionist is $1,997 setup + $297/month + $0.25 per AI-handled minute, billed separately. Booking and one fixed follow-up sequence start with Booked Solid. Estimate follow-up starts with Contractor Takeover. Google review services are not included. All scope is agreed in writing before work starts.
AI Receptionist Questions from Massachusetts Businesses
Who offers an AI receptionist for service businesses in Massachusetts?
DiPilato Automations Inc, based in Worcester County, builds AI voice receptionists for service businesses across Massachusetts. The receptionist answers configured inbound calls 24/7, follows approved call rules, and emails the recording, transcript, and captured caller details after every call.
How much does an AI receptionist cost in Massachusetts?
The Contractor Takeover is $5,999 setup + $997/month. Booked Solid is $1,997 setup + $497/month. Both add $0.25 per AI-handled minute, billed separately. The AI Receptionist is $1,997 setup + $297/month + $0.25 per AI-handled minute, billed separately. It covers one business/location, one connected number, approved call and transfer rules, caller details, and email summaries. Booked Solid adds one supported calendar, one appointment type, and one fixed follow-up sequence; Takeover adds one estimate-follow-up workflow and a 30-minute monthly review. CRM builds and reactivation are separate scopes.
How fast can a Massachusetts business go live?
We confirm a launch schedule after reviewing access, the phone provider, and the agreed call rules. SMS requires provider approval and confirmed permission; it has no fixed launch date.
Do you only serve Worcester, or all of Massachusetts?
The company is based in Worcester County and works with service businesses across the whole state. Builds, launches, and support are handled remotely, so a plumber in Springfield or a dental office on the South Shore gets the same setup process as a Worcester contractor.
What about Massachusetts call recording rules?
Massachusetts requires all-party consent for call recording. The call flow you approve before launch includes the disclosure language, and you review the exact greeting and script — including any required AI disclosure — before the receptionist takes its first call.
What happens to calls the AI cannot fully handle?
The approved call flow defines what the AI may answer and when it should stop. It can collect a message and email the call summary; a live transfer can also be configured when the phone setup supports it.
Stop Losing Massachusetts Jobs to a Ringing Phone
Book a 30-minute strategy call. We’ll look at how your calls flow today and tell you exactly what an AI receptionist would change — no pitch, no pressure.
Book My Strategy CallWorcester County, MA · 508-466-5071 · Serving all of Massachusetts